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Find a Location

Dental Associates of Corona has 1 locations, listed below.

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    Business ProfileforDental Associates of Corona

    Dental Laboratory

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1380 El Sobrante Road, Corona, CA 92879-5759
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Management
    • Dr. Mark C Fehn
    Contact Information

    Principal

    • Dr. Mark C Fehn

    Customer Contact

    • Dr. Mark C Fehn
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/14/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    **** . *****/********* ****** ***** – There were two visits at your clinic over the past 10 days that were negative in terms of insolence, attitude and delivery of services at the Dental Associates of Corona. They are as follows: *Clinic failed to provide normal ‘dee* clean’ of 45+ minutes as promised over the phone. But rather, the second clean was 23 minutes? And the first visit, although meeting the time duration, failed to properly clean all areas as the dentist nearly conceded. *Several employees were crude and standoffish. ****** ************** ********** ******* ** *** ****** was particularly off-putting. *The dentist under delivered pain medication (Articaine & Epinephrine), for a cavity filling on second visit. As a result, you will need to immediately cancel the billing for the dee* clean performed and billable to myself and ******** *********. There is no interest in receiving your services. Even a cursory review of the emails as notated below from two of your employees, are crude and reek of attitude with statements like: “As stated before”, “it has to do with your bite”, “We talked about it before hand.” Not to mention the disrespectful and delusional self-worth from two dental assistants. People like me do not normally interact with such ilk. It was embarrassing, and I felt sorry for the dental techs, whom I believe they thought I actually respected them? To the contrary, I felt exceedingly sorry for them. Clearly, I errored in getting dental services from this side of town. Next time, ***** ****** or **** *** ******* will be visited, given the mindset, confidence level and socio-economic position will be substantially more elevated; in comparison to the hostile, simple minded, and ethnocentric combative behavior of this clinic. Super embarrassed someone like me choose this business. So empathetic, I donated to the **** ********* *** ****. Have the bill cancelled. The $65 cash visit fee is to be refunded as well. ** ****** ******
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Shelley L

    1 star

    03/15/2023

    Extremely poor front desk personnel. Cancel appointments without calling to reschedule. Then have NO appointments available when I actually call to reschedule because they cancelled. Extremely unprofessional!

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