Business ProfileforSunergy Construction, Inc.

In 2019 I had a sales person come and sell me Solar Panels, he mentioned that it would save me over half of what I was paying in electricity bills and the Panels would work 98% of the time. He also mentioned that the project would include roof replacement. He stated I needed a new roof as the current one (terracotta tile roof), would not work with the panels. When it came time to start the project, the Sales person mentioned that he was not able to include roof replacement. He asked if I could pay for the roof, I explained that I didn't have the money to pay for something that major. The roof replacement was the 2nd reason I signed the contract for the panels. The first was to lower my electricity bills, as I was a single mother of 5. The sales man took it upon himself to pay for the roof out of his own credit card, he mentioned it was something he shouldn't do but since the project was signed, he did it. The sales man guaranteed me a seamless process after the roof situation. A year later when I received my Electricity bill, it was over $3000, and since then it has been this amount or more. All this time I thought I was, using too much energy. Come to find out the system is not even on-no power. I found this out when I called my electric company last month, they came to see why my bill was so high, checked the meter. They pointed out the system was not on, and I need to call someone out. I don't know when it stopped or if it ever even worked as promised. It took me a while to find out who the company was and file this. It's unfair that this company continues to promise and take advantage of people. Especially a single woman, that trust companies who work with the Pace Program. I have a Hero Program, and not once did they take advantage. Something needs to be done, I would like my money back and have them cancel my loan, take their panels and system out. I would have saved more money by not having them. I've have to make payment arrangements each year to ******.