Business ProfileforLA Style Rush

I purchased a pair of shoes, for my granddaughter ******, from LASR on 11/17/2023, ORDER LASR-*****, for $88.00 ($94,82 with tax), The shoes were delivered, according to LASR, on Sunday, 11/19/2023 to my house in *******************, **. The shoes were a Christmas present for my grand-daughter and I kept them at my house for Christmas. Unfortunately, they were not able to come on Christmas and I wasn't able to give her the shoes until January 16, **** (when she got back from Tennessee). I wrote to LASR on 1/18/24 and told them that the shoes were too small even thou my granddaughter Does wear the size I purchased (size 8). I asked if they could exchange the shoes for the exact same pair in a size larger (size 9). they refused saying they go by Order date and not delivery date and they cant exchange them.Looking on ****** it appears their shoes run small and many other people have complained about it. probably because LASR wouldn't exchange their shoes either. I can see if the shoes were worn or that it was shipped directly to my granddaughter but this was the ONE Christmas gift she wanted and now I have to buy another $80 pair of shoes as its her Christmas gift.My view is that the shoes "run small" I was not notified of that or i would have purchased a larger size. And I am not asking for a refund, only an exchange, these shoes are now on sale and I paid full price, they would make money. Instead, as a first time customer, they treated me so badly.I would hope you can appeal to their better business side and hopefully resolve this issue, as I still want the shoes, just in a bigger size.Thank you for your Help.*********************