ComplaintsforThought Yachts
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Complaint Details
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Initial Complaint
05/09/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
THIS IS A SCAM. Scam, scam, scam. I can't even explain all the issues. The boat is a disaster and disgusting. The toilet doesn't work and we over heard the employees saying they were going to try to make us take the fall for it before we had even used the bathroom. Oh, I mentioned "employees"... fake employees. NO way the captain has an actual license. He was smoking and drinking while on the boat. The girl that was working was extremely rude and unprofessional. We paid $500 for a "catered, 5 star lunch" which ended up being beans, rice and disgusting meat. We also paid an additional $500 for open bar with "anything we wanted" and ran out within the first two hours of our four hour trip. The captain also asked us if we wanted him to STRIP for us????!!! Straight up terrifying. They also had three dogs on the boat, one of which was pregnant, which the captain continued to tell us about which dogs had *** with each other, "that ***** one had sec with the white one". To top it all off, when trying to park the boat he actually ran into the dock. There is not way this person actually drives boats. I've never had a worse experience. I was the bride on this trip and I felt sobad for the bridesmaids that worked so hard for us to have an awesome experience because this was just a lie. They also stole one of my friends expensive cameras and refuse to return it. I will be reporting them to the BBB of **********.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.