At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 770 Tamalpais Dr Ste 207, Corte Madera, CA 94925-1736
- BBB File Opened:
- 9/25/2007
- Years in Business:
- 17
- Business Started:
- 6/12/2007
- Business Incorporated:
- 6/12/2007
- Accredited Since:
- 10/13/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Bay Equity LLC. Equal Housing Opportunity. Bay Equity LLC, 770 Tamalpais Drive, Suite 207, Corte Madera, CA 94925; NMLS ID#76988 | NMLS consumer access: www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/76988
http://www.licensing.bayeq.com
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1200
- Alternate Business Name
- Bay Equity Home Loans
- Business Management
- Mr. Brett McGovern, CEO
- Contact Information
Principal
- Mr. Brett McGovern, CEO
- Additional Contact Information
Fax Numbers
- (818) 475-5237Other Fax
Phone Numbers
- (415) 820-4534Other Phone
- (858) 603-7638Other Phone
Email Addresses
- Primary
- Complaint
- (818) 475-5237
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/16/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
320 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shaunita F
05/30/2024
![](https://m.bbb.org/prod/ProfileImages/479c1d5c-f398-4953-98aa-fe5b9ec5d0b1.png?tx=w_46)
Bay Equity, LLC Response
06/26/2024
Bay Equity takes seriously the satisfaction of our borrowers. Reaching out to you directly to inform you that we had an email transmission failure from our end that blocked all your emails to *********************, your loan officer. As such, she couldn't respond to your emails because she never got them. It was an IT technical issue that ********************* had absolutely no fault in the matter.
We are sorry this happened, and I invite you to give us your further input to reach out to ********************** or contact me directly. I am happy to attempt to explain the circumstances in further detail and to see if there is anything else we can do to help. (I also took the liberty of leaving you 2 messages at your number in the days prior.)
Thank you in advanced.
Respectfully,
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
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