Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ad.IQ has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ad.IQ

      3187 Red Hill Ave Ste 250 Costa Mesa, CA 92626-3444

      BBB Accredited Business

    Business ProfileforAd.IQ

    Advertising
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 64 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/21/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers advertising, online marketing, social media and brand marketing.

    Business Details

    Location of This Business
    3187 Red Hill Ave Ste 250, Costa Mesa, CA 92626-3444
    BBB File Opened:
    8/13/2020
    Years in Business:
    7
    Business Started:
    5/16/2017
    Accredited Since:
    8/21/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Colby O'Combs, Rep Manager
    • Mr. Tim Carrigan, CEO
    Contact Information

    Principal

    • Mr. Colby O'Combs, Rep Manager
    • Mr. Tim Carrigan, CEO

    Customer Contact

    • Mr. Colby O'Combs, Rep Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    So all I wanted was a verification call from ****** to list my business on ******. I started getting calls from AD IQ. I told them I did not want any help from them because I do not want to pay them to advertise. I told them repeatedly this is not for me. They started offering "Special deals and discounts." They also said that worse comes to worse I will have to sell my business because I did not want their help. I told them I was not interested about a week and a half ago. I still get calls from them but I do not answer. I have read reviews and realized it is a big scam to get money from small businesses. They personally emailed me fake statistics from my town. The statistics stated over 100 people ******s ***** care near me." My town is in a very rural area will 800 people total living in the area. Most either live in small houses who do their own lawn care or farmers who have lots of equipment to do their own. I just want them to stop calling me and to stop getting money from people who they trick.
    Read More

    Customer Reviews

    64 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kerry J

    1 star

    07/10/2024

    I am a small business owner whose license recently got approved. ********************** was the first advertisement company to reach out to me after finding my page on Yelp. I've used their services to create a website for me and to make my company more searchable on ******* Shortly after, I canceled their services because I was told that they could use the domain name I had already secured and paid for but, however, this was a lie. Their website designer created and used a completely different website address without my approval. The address they chose was too specific to one type of service and very misleading. The majority of all of the information about my company and the services I provide was inaccurate, misleading, and some were falsely advertising the type of service I provide despite that I provided information prior. The worst part about it is that the website went live for the whole world to see without my approval. I've requested for a revision and the website designer argued that the domain name I secured could not be used because its not optimized for their plan of having an SEO website. They offered to work with me to make sure I have a good experience but by that point, my actions led me to believe that they cannot be trusted to uphold the standards of how I want my company to be viewed by the public. The other bogus part is that their contract states that I am allowed up to 3 revisions and after that, I would have to pay $75 an hour. They waived the cancellation fee, which I am grateful for, but they were unable to accept my request for a full refund despite being lied to. My company is new and my funds are extremely limited for advertising because I am currently not generating enough revenue to support my family and for them to not approve a refund is baffling and a full refund would help rectify the overall experience. I do not recommend this company as they will create a website in their own vision that will more than likely not align with yours.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.