Business ProfileforCliq

I was in good standing for multiple months with Cliq and had been reaching my month limit. I reached out to Cliq to increase my monthly limits on Aug 2nd 2022. I was told to submit some paperwork and they would review my account. On Aug 4th I emailed saying that I had not received my payout from Aug 1st. I was told that there was now a hold on my account to review my account. I continued using Cliq for another week which turned into $36K that Cliq owed me. I sent messages almost daily to check on the status of the review but I was always told it was "passed it to management to review." Finally on Aug 10th I was told that my account was terminated for "The account...processed prepaid cards (and) we tried completing purchases several times and they were not successful." I've reviewed the Merchant Processing Agreement and it states " ********* Services will initially be set up to accept all debit and prepaid card types." In regards to the purchases not working I told them I would like to work together to get that fixed. On Aug 10th I stated "After you emailed me initially I fixed it. I've attached proof that the processing works. I also do not control how my customers want to pay and I don't believe that should be costing my business." After emailing almost daily It wasn't until *** 13th I was told they did a reevaluation and that upper management will not approve a release even though I did not break any terms. I was told "I understand that it has been a month but due to the closure reason we may have to wait until the end of ***." Meaning the end of *** was the latest i'd have to wait. I was also told within the same email that " (they) will keep reviewing the account to see if any CBs or rejects are coming in and if (they) dont see any in a week (they) will follow up with upper management and request a release." I emailed again on the 27th stating that the next week would be the start of October and I was told late September at the latest. I have no heard back.