ComplaintsforSeapoint Farms
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Complaint Details
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Initial Complaint
06/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is a rock that I extracted from my mouth while eating Seapoint Farms "Mighty Lil' Lentils. Luckily for me, I did not bite down on it. If I had, it would have broken one of the many expensive crowns I have.I have contacted this company twice about this issue. That they have not responded is why I'm making the effort to involve the BBB. A company such as this, that espouses good health and well-being, should be overwhelmingly sensitive to it's customers communications. Another issue is, what if others have broken their teeth/dental work on foreign objects in these lentils? I ate many bags of the lentils. Thank goodness there were no other foreign objects in what I consumed. What if I had broken one of my $2800.00 crowns on a rock from a bag? I'd have to communicate with the company to make arrangements for a settlement or litigation. That they are incommunicado is really disappointing and really reinforces the pervasive cynicism in this society regarding large corporations.I would like this company to make itself available to me to hear my experience and offer to remedy their poor customer service and poor quality control.I do not have the bag that had the rock, but I have another unopened bag here: It's info is:"EXP 05 01 2023 ******"
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.