Business ProfileforGood Deeds Moving Company

We were given a window of 8-10 for arrival and then closer to 10 we are told the truck has broken down and they have to get another one. They don't arrive until 11:30 (I saw another review with the exact same experience and had to look twice to make sure I hadn't already left a review because our experiences were so similar).Things happen, I get it, but it only went down hill from there.To keep in mind: We were in a three bedroom house, it was not fully furnished to begin with (other movers we got quotes from called us minimalists and quoted 7 hours with two movers).We were told we would have "three" movers with Good Deeds. To our surprise, when they arrive, one of them was significantly older and could barely make it up & down the stairs. Another one complained about the older mover and told the third he "refused to keep carrying with him."The move took 10 hours and it didn't even include all our stuff...Ten. Hours.Again, we didn't have bed frames or a full house of stuff (we had just moved in nine months prior and hadn't fully furnished it).They dropped my desk down the stairs while trying to unscrew it halfway down.They lost my couch cushion (and I sent proof of it not being in the storage unit or our old house when told I was mistaken).They didn't use furniture pads on our items (or securely wrap them instead) and scratched, chipped, crushed boxes, broke our things and damaged our walls.After this nightmare move, the woman (*****? ************************) discounted part of the move for our trouble but they made my husband sign the form BEFORE we could check any of the items (as it was now the middle of the night and we couldn't see anything anyway).When I reached out, this same woman told us to send images of the damage and she would forward to her bosses so they could offer us a solution. We have since followed up with her several times and gotten zero response.