ComplaintsforSurveys On The Co
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Complaint Details
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Initial Complaint
05/27/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hello answer whom it may concern I have been a panelist with survey on the go for about two and a half to three years and I have been in a essteem panelists with this survey app completing over ***** surveys but yet only being paid for probably about 200 of those with plenty of time being wasted and now this corporation is holding funds claiming an error system error and after completing all resolutions and submitting IDs I have yet to see them release funds. I am considering taking them to the small claims as they all over $4,000.Initial Complaint
06/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I completed a 7 day diary survey on May 24th and was supposed to receive payment within 24 hours. Didn't receive it. I contacted customer support several times and on May 31st I was told that the survey manager had confirmed that I would receive my payment by next week. Then I'm told by another customer support agent that I should receive my payment by the end of next week. Next week is here and I haven't received my payment and everytime I ask about my payment, I'm told a different date.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.