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          Additional Information

          PoliceAuctions.com

          View full profile
          Location of This Business
          3182 Pullman St, Costa Mesa, CA 92626-3323
          Email this Business
          BBB File Opened:
          9/6/2013
          Years in Business:
          24
          Business Started:
          10/26/1999
          Business Incorporated:
          10/26/1999
          Accredited Since:
          5/5/2003
          Type of Entity:
          Corporation
          Alternate Business Name
          • Serrf Corp
          • Police Auctions
          Business Management
          • Mr. William Keck, CEO
          Contact Information

          Principal

          • Mr. William Keck, CEO

          Customer Contact

          • Mr. William Keck, CEO
          Additional Contact Information

          Email Addresses

          Website Addresses

          Serving Area

          United States and Canada

          Service Type
          Products and Services
          Our auctions start at $1 no reserve, with an absolute end time. We offer full Customer Service by phone at 714 556-4900, Monday - Friday, 8-4 pst. Please note support is not open on Evenings, Weekends, and Holidays. Call us we're happy to help.
          Refund and Exchange Policy
          • 15% Restocking Fee Applies to all Returns.

            Please remember that this is an absolute auction where items are in many cases sold for below cost. In fairness to all bidders who compete for these items, a 15% restocking fee is charged for all returns, except in cases of damage or if the description does not match the item. Do not bid if you are not serious about keeping the item. Please note that returns must be requested and RMA# obtained within 7 days of receipt of item by bidder or no refund is due.

            Getting an RMA# is required to return items. To obtain an RMA#, call customer support toll-free at (877) 677-3040, Monday through Friday 8-4 PM Pacific Time. Please note support is not open on weekends and holidays.

            No refunds are issued until item is received back. Item must be returned within 15 days from issue of RMA number or no refund is due. Signature confirmation required for proof of delivery on returns, insurance recommended as we are not responsible for lost or stolen items. Customers requesting refunds due to shipping damage or lost items are required to submit insurance claims and cooperate with insurance claim process before refund is issued.

            Please note that should it become necessary to return your item for any reason, PoliceAuctions.com does not pay for original or return shipping, so please factor this into your bidding and buying strategies. International bidders please note that customs and duties fees are paid by the bidder and are not refundable. Also note that the toll-free number may not be available outside the US, so use the 714 556-4900 line instead. Any questions, please don't hesitate to call, we are happy to help you.

            We strive to make everyone's bidding experience a positive one, so if you have questions about how it works, please call us toll-free at 877 677-3040. We're happy to help you. Our hours of support are Monday through Friday, 8-4 pm pacific time. Please note support is not open on weekends and holidays.

          Contact Information

          3182 Pullman St

          Costa Mesa, CA 92626-3323

          Visit Website
          Email this Business
          (714) 556-4900

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          Accreditation

          BBB accredited business

          Accredited Since: 5/5/2003

          Years in Business: 24

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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