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Find a Location

Vans has 50 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vans

      1588 South Coast Dr Costa Mesa, CA 92626

    • Vans

      11025 Carolina Place Pkwy STE A25 Pineville, NC 28134-9001

    • Vans

      4400 Sharon Rd STE G23C Charlotte, NC 28211-3531

    • Vans

      2500 N Mayfair Rd Spc 572 Wauwatosa, WI 53226-1409

    • Vans off the Wall

      3211 People Street Suite# 32 Johnson City, TN 37604

    Business ProfileforVans

    Retail Shoes
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    96 complaints closed in last 3 years

    25 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers shoes.

    Business Details

    This is a multi-location business.

    Find a Location

    Vans has 50 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vans

        1588 South Coast Dr Costa Mesa, CA 92626

      • Vans

        11025 Carolina Place Pkwy STE A25 Pineville, NC 28134-9001

      • Vans

        4400 Sharon Rd STE G23C Charlotte, NC 28211-3531

      • Vans

        2500 N Mayfair Rd Spc 572 Wauwatosa, WI 53226-1409

      • Vans off the Wall

        3211 People Street Suite# 32 Johnson City, TN 37604

      Headquarters
      1588 South Coast Dr, Costa Mesa, CA 92626
      BBB File Opened:
      9/10/2013
      Years in Business:
      58
      Business Started:
      6/21/1966
      Business Incorporated:
      11/4/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • VF Outdoor LLC
      Business Management
      • Ms. Marilee Hamlin
      • Mr. Adam Krueger, Manager
      Contact Information

      Principal

      • Ms. Marilee Hamlin
      • Mr. Adam Krueger, Manager
      Additional Contact Information

      Fax Numbers

      • (714) 573-3948
        Primary Fax

      Phone Numbers

      Customer Complaints

      96 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Bought overnight shipping after reading their shipping and processing policies on times. I placed my order at 10am pst and it wasnt processed or shipped out until the next day. This put my order at not even having a delivery date until 6/17 which I could have used standard shipping and had the same result. All day I tried to reach vans by phone, email, and chat. Two of the three services dont work and they wont answer your phone call.
      Read More

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christina H.

      1 star

      07/04/2024

      Ordered a pair of shoes through their website, unfortunately they ran small and I just couldn't wear so I followed the procedure of returning them the day after I got them, which I sent back a month ago, and they have had in their possession for 2 weeks now, and so I filed a complaint with Paypal and they haven't responded to them either, even though I sent emails twice through their website. I will never order again from them and it's unfortunate that they have zero customer service. I feel I will never get my money back which is so incredibly wrong.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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