ComplaintsforPerformance SLC LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On Wednesday May 1,2024 I received a phone call from the *** Group. At first I was skeptical about the nature of the call and almost hung up however the person was very convincing because he had all of my personal information like my FAFSA log in info, my contact info, my social security number, the amount owed on my student loans . He convinced me that he was acting in good faith to help me get student loan forgiveness and promised to arrange a payment plan of two installations of $750 and then $5/month for the remaining 240 months following. I cannot log in to my account with Nelnet loan servicing now and I am freaking out. the contact info I was given is: *******************( spelling?) ****************** (******************* is the supposed name of person I spoke with first)Initial Complaint
04/01/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I was setup up to pay my student loans back. I was told two payments of $400 was to come out and then $150 a month after. They have taken $400 out of my account for 4 weeks in a row. I attempted to contact and number was disconnected.
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Contact Information
3200 Park Center Dr Ste 122
15th Flr
Costa Mesa, CA 92626-7163
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.