12 Customer Reviews
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Review from Charles M
1 star07/13/2024
Terrible company! Run do not attend this companies seminars. I received a card in the mail promising a free gas voucher and $50 in cash just for attending the seminar. IT WAS A SCAM. I left my job early to attend the dinner after 2 hours I never received the $50 cash or the gas voucher! I called the reservation # they said they never had that promotion. Thank God I saved the promotion flyer as proof. Has anyone else been scammed by this company?
TS Compliance Group Response
07/15/2024
We apologize for any miscommunication however this is not our promotion. We have spoken to this client and explained this as well. We do not offer cash promotions.Review from Tanya F
1 star07/10/2024
This company has stolen my left savings of 32k and I can't get anyone on the phone to explain to me what they have done or doing for my timeshare account. I have filed a complaint with the Maryland ********************* and working on a lawsuit because they have not done anything to get me out of my timeshare except take all my money. I continually call the phone number and ask for information and I was told a lawyer would call and explain what was going on with the case. I NEVER GOT A CALL BACK. I have tried many times. DO NOT GIVE THESE SCAMMERS YOUR MONEY.Review from Miller H
1 star06/17/2024
After going to one of these dinner 'seminars' about exiting from our timeshare, we were worried when they told us that because timeshare real estate laws were different than standard real estate laws, that our kids would have to inherit our timeshare and be stuck with yearly maintenance fees and taxes for life. Because the company said we could only use their service if we signed up that night, we became leery. So we contacted the sales department of our home resort and they told us that the 'forced' inheritance issue was a scare tactic and a scam. We worked with the resort and the developer and worked out an exit from our timeshare for $100. Do your self a favor and contact your home resort firstReview from michele h
1 star06/10/2024
Just another way to scam money from you!!! they want you to pay more money than you originally purchased the timeshare for.TS Compliance Group Response
06/18/2024
Good morning As we appreciate your review. It has nothing to do with us. We do not have any control over what they charge/ its simply a release settlement.Review from Christine K
1 star06/02/2024
My elderly father has paid TS Compliance Group over $10K to cancel his time share. He calls weekly, sends Email communication to "*****" his **************** Representative. Every time they tell us they need more paper work (which is infrequent) we send it in. Then he don't hear back from them. Please think twice when using this service. I'm starting to question if this is a valid company or a scam corporation.TS Compliance Group Response
06/03/2024
Thank you for your concern. We take every effort to maintain satisfaction However we will need more information. Also it is impossible to update every client weekly as you stated . The process as described takes time for recording, if every client calls weekly we are busy answering calls and not doing any recording. Please send in name and resort and we can updateTS Compliance Group Response
06/11/2024
We are sorry for the misunderstanding However its the developer that needs different paperwork and a list of what was needed was supplied. Sometimes bad reviews comes from third parties that are not privy to the whole conversation. Its not fair for the business. As stated her father started her father got the information Responded every time with what was needed Not sure how we get a bad review for this?Review from Jeffery D
1 star04/20/2024
Very poor Organization. We paid to get out of our Manhattan Time Share August 2023, It is now April 2024 - no communication, MY wife and I left several messages each day looking for updates. Again, no call back from ******************* or the attorney ***************************. We are having more calls from ****************** for annual payment that is due next week.To date no response from you. I would like someone to get on this asap. It seems that our payout of $11,500 was a waste of our hard earn money, Very disappointed in this companyTS Compliance Group Response
04/21/2024
Unfortunately ****************** was forced into repossession by the ******** *********************** and it has taken a little longer than expected. Due to some paperwork issues however we have explained to clients. We have been in contact with this client weekly. Unfortunately some things are out of our control. We strive to have 100% customer satisfaction. And the fee was not to us we simply do the paperwork. As describedReview from Nancy T
5 stars03/18/2024
I husband passed away last year and he handled the timeshare mostly. We noticed the maintenance fee doubled last year with our Bluegrass property and I was afraid of it in the future. I was invited in by TS Compliance Group to discuss. They were terrific. Completely satisfied with the service I was out in a timely matter and communication was excellent.Review from Heidi S
5 stars03/17/2024
We went to a seminar at a *********** about our timeshare. We were worried about the increase in yearly fees and my kids getting stuck with it.So happy we did TS Compliance Group did help us get out.Review from Tanya F
1 star02/26/2024
Can someone help me, I attended the seminar and I decided to go with TS Compliance Group. Part of the process I provided them all of my life savings and after 5 months. I can't get someone on the telephone to tell me what was going on. So for the last 2 months, I have not heard anything about my class. I needed some advise about my timeshare the provider was calling me. So I put in a request to ask some questions about what to do next. I never got a call from them for the last 3 months.Can some help me get a call back from the group.I provided a large sum of money and I feel like something is going wrong with this whole process.Review from Jennifer M
5 stars10/26/2023
We were mailed a flyer for a class about our timeshare. It stated some help possibly with maintenance fees rising. We wanted to listen due to the fact the fees have increased recently and read some posts on ******** of others that rose even more. It was very informative. Very well spoken actually ran into two other owners at our resort that used TS Compliance Group in the past on another timeshare they owned. We felt very comfortable. Never pushed or pressured. Now after about 3 months we no longer have a timeshare, relieved for sure. Great work TS Compliance Group.
Customer Review Rating
2.67/5stars
Average of 12 Customer Reviews
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