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Complaint Details
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Initial Complaint
06/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
DO NOT BUY FROM HERE UNLESS YOU CAN SEE THE *** IN PERSON!!!!****, the owner is a huge liar! I purchased a $90,000 ******** AMG that was in the showroom and as soon as it arrived here in *******, and was taken off the truck both headlights started fogging up and had a crackling effect from apparent broken seals and there was evidence that the front bumper had been in some type of accident. **** lied over and over and over again saying he would pay to replace them since it cost $4500 to do. He even said he had ordered the headlights from his shop to get them at costbut nothing but excuses.***** WORK STILL NOT RECEIVED!!!! I bought this car on 4/11 and they still have not sent the title work to Chase or the ******* DMV. California DMV says the title is still in the previous owners name so as of 6/30 I will no longer be able to drive my car because I cant register the car and this is my second temporary tag!!!I WIll BE FILING A FORMAL COMPLAINT IF I START LOSING MONEY BECAUSE I CANT DRIVE MY *** TO WORK BECAUSE THIS DEALER CANT DO THEIR JOB AND SIMPLY SEND THE ***** PAPERWORK!Initial Complaint
04/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I bought a car from them on 12/5/2022. The car had a previous loan on it. I paid them in full. Its been 5 months and they took my money and never paid off the previous loan to be able to register car under my name. **** the owner had been lying to me for 5 months and till today i have nothing and they have my $149000Initial Complaint
02/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I bought a 2022 Corvette from this dealer on 12/2/2022 and paid just over 95K in cash. The car was delivered and it is in good condition. They sent me the ********** paperwork and bill of sale, but no title. It has been over 2 and 1/2 months and I cant register my car. **** (the owner) keeps saying it will come any day, but it never comes.
Business response
08/18/2023
This complaint has been resolved for several months now. I just personally spoke to ************** and he is very happy with the transaction now... He also said that he will be contacting the BBB to let you know that this has been resolved. Thank you.Customer response
08/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
*******************
Initial Complaint
12/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This dealership took my 2019 McLaren 570 Spider to sell on consignment. The consignment agreement was signed on May 5th, 2022. They were supposed to sell the car, pay me $20,000 and pay off the lease. Whatever was left over would be their profit on the deal. The dealer claims to have sold the vehicle in September but they just pocketed the money. Seven months after they took possession the car is long gone and they have never paid me a cent. To add insult to injury the owner, *********************, sent me a check that bounced and I got hit with a fee from my bank. I don't know what happened to my car. All I know is that they took it, sold it and never paid me or paid off the bank and I'm still liable for a lease on a car that I no longer possess.Business response
06/20/2023
Customer response
06/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I consider this complaint resolved.
Regards,
*************************
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Get a QuoteCustomer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.