ComplaintsforMaverick Man Carbon
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Complaint Details
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Initial Complaint
01/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a carbon fiber grille for my car, in the center of the top and bottom of this product the carbon fiber weave goes two different directions and should meet in the middle! As the other carbon fiber does on this car. It doesn't line up! I told the owner that it doesn't line up, I sent a pic showing him the problem, also the overall size of the part doesn't 100% fit correctly as described! They say it's 3d scanned to fit as a cover however there a huge gaps where the part doesn't even touch the factory grill it's supposed to stick to. The owner said I had to pay to ship the part back and I said the part is not made right! This is a manufacturer error which he should account for! And send me a shipping label and he refused! I have shipped the part back to him, sent him the tracking number showing the part has been shipped back and I haven't heard anything from him. No response to the numerous emails sent and he doesn't have a phone number listed. I want my money back and refunded also for the money it cost me to ship it back.Initial Complaint
10/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased an in stock item for $586.25. A few minutes later I received a refund notification from the business. I then went back to the website to see the same in stock item price had been changed after my purchase to $900.Business response
12/22/2021
Business Response /* (1000, 8, 2021/11/22) */ THE PART WAS OUT OF STOCK AND DISCONTINUED BY THE MANUFACTURE. THE OLD PART NUMBER IS ILLEGAL AND NOT FOR SALE PER THE EPA. As per your own statement "I received a refund notification from the business" and you were refunded in full also stated by your "A few minutes later" The new replacement part number is complaint with the EPA and because so, it is it cost more. If you have an issue with that price increase you take that up with the EPA and the manufacture why that is so. We do not sell and cannot sell illegal parts if deem so by the EPA. If you would like an illegal part for your car you can purchase that though someone else.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.