Business ProfileforStereo U S A

BUYERS BEWARE! There's a new stereo shop down the street close to them that are much more professional! The owner at Stereo *** is so derrogatory, condesending and racist, I'm amazed he's still in business. He promises you good service until something goes wrong. His employees are short fuses and talk disrespectful to customers as well. They didn't ground my wires, sounded like a remote control car driving around with static, cracked my panel and didn't install the spacer kit. Told me, "Well your car is old, sometimes cracking the panel happens." Also said, I brought it cracked, when I asked to see photos, owner said, "I don't have to show you anything." (He didn't have pictures of that anyway).They didn't provide a disclaimer or anything stating older cars risk panel cracking. SMH Don't let them talk you into anything....owner acts nice up front but turns his back on you the second there's a problem that has to be repaired. The woman (maybe his wife) there is also disgraceful. I can't believe the way they talk to customers there.The woman and owner were arguing about misplaced paperwork for a customer there who wanted to see if his paperwork matched theirs to confirm all that was being installed was accurate since changes had been made. The owner told him, "I can't find your paperwork, so just take your money and walk away, we're done." I was shocked!!!They have promised to repair my panel and provide the spacer kit, but they have made no effort to order it, they said it was on back order. I asked to see the order date when placed and they couldn't show it to me. Go figure! Don't say I didn't warn you. Wish I could give this "ZERO STARS"