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Shelby Auto Transport has 1 locations, listed below.

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    Business ProfileforShelby Auto Transport

    Auto Transportation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Culver City, CA 90232-2616
    BBB File Opened:
    12/23/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Jessica W

    1 star

    07/28/2024

    DO NOT USE SHELBY DESPITE ALL THE "GOOD" REVIEWS. DO NOT TRUST THE REVIEWS. This was the WORST experience I have ever had.I had specifically asked *** if I need to have cash to pay the rest of the fee, and he told me no - Venmo or Zelle is OK. So I specifically did not prepare for such.Comes to find out when I am to get my car at my destination, the transporter ONLY ACCEPTS CASH and refused to give me my car unless I had cash. It was 8PM and I needed my car (and had it delivered by this date for specific reasons). I walked around the town and the **** would not let me pull out the amount needed. The transporter also kept telling me they had notified me that I needed to pay in cash via text and phone messages - I mentioned and showed proof that I had never received such information.Comes to find out - Shelby Auto Transport uses ANOTHER party as the "contact" between transporter and customer. This OTHER party that was our "contact" was copying messages between us and DID NOT SEND ME THE MESSAGE ABOUT NEEDING CASH. Additionally, this "contact" NEVER PICKED UP THE ***** no matter how many times you called them. The transporter was also given this third party contact as my contact information and it is written all over his paperwork.DO NOT USE SHELBY AUTO. THEY GIVE YOU INCORRECT INFORMATION AND USE AN ADDITIONAL THIRD PARTY AS YOUR CONTACT BETWEEN YOU AND YOUR TRANSPORTER LEADING TO MISCOMMUNICATION. ADDITIONALLY, SHELBY TAKES $250 AS A CUT TO THEMSELVES BECAUSE I LOOKED AT THE INVOICE FROM THE TRANSPORTER (WHO HAD NO CLUE WHO RAY WAS) AND IT WAS $250 LESS THAN WHAT THE ***** WAS.

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