ComplaintsforBanana Brothers
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Complaint Details
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Initial Complaint
11/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a grinder that stopped working right after I bought it. I began the process to return it for repair on October 5. I have sent several emails asking for a status that either get completely ignored or a general response quoting their first in first out policy. It really seems as though because I ask questions they are not even working on my repair. *** asked if I could just have a refund multiple times with no response. Im at a loss. I honestly feel like its intentional. Any help you can provide to get it back soon or a refund would be greatly appreciated. I can forward the email string to you but its too much to upload.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.