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Find a Location

United Valet Parking, Inc. has 1 locations, listed below.

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    Business ProfileforUnited Valet Parking, Inc.

    Parking Attendant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers operation of parking lots, garages and valet services.

    Business Details

    Location of This Business
    5839 Green Valley Cir #202, Culver City, CA 90230-6963
    Years in Business:
    43
    Business Started:
    7/1/1981
    Business Incorporated:
    7/7/1989
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ray Chitgar
    Contact Information

    Principal

    • Mr. Ray Chitgar

    Customer Contact

    • Mr. Ray Chitgar
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I had to go to *** for work for 2 months. I chose to leave my car at *** because they had the cheapest prices online. It made sense that it had the cheapest prices because the parking was uncovered, and the farthest lot from the airport out of all of the online options. It was $5 / day when I left my car. I have a receipt for this. When i called to pay for month 2, they tried charging me $35/day. I told them that is crazy and I would have just parked at LAX for that rate. They said they will not tow my car and it will be there when I get back, so I opted into paying for month 2 when i got back. I was able to negotiate down to $10/day instead of $35/day - but this is not what i agreed to. I had to pay it in order for them to let me leave the lot, but I am seeking a $150 refund since they tried to scam me and charged me $300 for month two vs $150. Their website is even still advertising $5/day. When I went to pick up my car, I heard them scamming someone else on the phone who wanted to extend her trip and saying her rate would now be different as well.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samuel F

    1 star

    11/08/2021

    I wish I can say to avoid this company for any future parking but you probably won't know since it's supposed to be a quick parking experience. I found that the workers lied to my face and WILLFULLY attempted to get away with taking my hard earned money. My mistake was to trust what appeared like two hard working gentleman. Little did I know they were thieves. I didn't want my money back. I wanted to be respected when I confronted the worker. Lack of education and respect is the reason why I'll never stop by a place like this and always tell people to avoid UNITED parking. I will post this to many on social media so they won't be scammed. Please educate others on people attempting to scam "5$" parking. They forgot to mention that it's 5 dollars for the first 20 minutes. When I made it back prior to the 20th minute mark, the worker acted as if I went over the limit. Not only did he lie, he was nowhere to be found upon arrival. I had to wait. Which probably counted as "time". Such a shame our communities have thieves in broad daylight.

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