ComplaintsforM.I.T.T.
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Complaint Details
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Initial Complaint
10/10/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Was contacted by former hs sweetheart enthusiastically about flying out to LA for a weekend for some type of retreat. My mother passed recently, so grief has been a forefront issue. I was under impression program was a yoga/group/grief therapy/vacation. I was coerced into putting deposit down for this program prior to realizing it's a pseudo-cult pyramid scheme based off of lifespring (from the 70s). The language and layout/aesthetic of the MITT website/correspondence is on par with a legitimate organization. However, upon further research, there were too many unanswered questions and vague waivers of liability- raising my suspicion. A $300 deposit for $600 program is a scam if it is not refundable. The deposit is not consistent with definition of full tuition anyways and thus shall be refunded. There was no good or service provided, thus the deposit should be refunded. $45 fee is okay. MITT essentially has their former "students" sell to people they know, in dubious coercive ways. These sellers explicitly state they do not work for the company they just "believe in it" In my experience, I thought I was going on a date/vacation thing-possibly grief therapy, but through analysis, concluded I had just gotten hoodwinked by a girl who has known me for nearly 15 years. MITT is a predatory business practice, and I'm disgusted that it persists with a veil of no recourse. The event has not taken place yet, I will not be attending, and following today's phone call, am expecting pushback against my request for refund, so I am proactively making this complaint. I paid airfare, hotel, and deposit. Refunded hotel, am stuck with airfare until further notice and the deposit for MITT has not been refunded. These people are like the vector knife co of pseudoscience, except worse. In event I do not receive refund/confirmation of refund, I will subpoena the appropriate parties, and will also be serving invoices relative to the claim.Business response
11/04/2022
Business Response /* (1000, 5, 2022/10/18) */ ************ was refunded on Oct.22, 2022 12:15pm Business Response /* (-10, 6, 2022/10/18) */ Revised: I submitted the wrong date the refund was processed. ************ was refunded on Oct. 10, 2022 12:15pm
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.