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ComplaintsforChiavari Chairs Direct
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought online chairs, tables, cart from ***** at C.T. Factory on March 13, 2023. The address is listed on my invoice as *****************************************. ***********, ** *****. Phone ***********. I paid $5,820.00 through Venmo, after I was told that this would reduce the total cost by 3%, and use of a credit card would increase the cost. ***** was very knowledgable about the chairs, tables. The chairs/tables have not been delivered within two weeks as promised and ***** will not answer my multiple calls or emails. I have since looked up this scam on line, and I am not the first complaint against him. Why is he still in business, scamming people out of thousands of dollars?Initial Complaint
11/23/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered chairs on October 9th. I was in a rush so I made a wire transfer. It is November 23rd and I still have not received my chairs of money. ***** is a joke! This is a total scam!!!!!! He owes me $1,500. He had quit responding to me since last week.Initial Complaint
07/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On ***** ***** ***** after some negotiations, I wired ******* (Invoice #***** attached) for *** ************* chairs to be delivered to a ******* address, with a promise the delivery would take no longer than 2 weeks. After the money was wired, for 2 months I have ******** ******* after excuses of why the chairs were not ********** with new promises the chairs would be ********* the next day. after 2 months of ******** *********** I requested a full ******* It has been over 1 month with additional near daily ******** that the money would be delivered the next day only for it to never arrive. I have not received the chairs and now missing ******* raised by our ************ for these *******Initial Complaint
05/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Made purchase on ********** via wire ********* Product was to arrive by *** **** **** I have talked with ****** over the phone, he sent me a quote and invoice. I paid via wire transfer because of the short timeline. Amount wired, *********** Deadline was ******* that's when the run around started. He claimed damaged in shipment. ******* the product was setting in ********** but then changed that story after we said we would send a driver to go get the ********* ******* a new shipment had been sent. ******* to send a PRO number for either ********* He offered to pay for the chair rental we had to do for a party because we had not received the chairs. He would take calls from us, but then say he would call back in ** min, but that never ********* I have reached out many times, with no response.Initial Complaint
01/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I spoke with ***** ******* over the phone from ******** Chair ******* Explained we were a new venue looking to purchase chairs. He gave me a rate and sent me over a quote. I wanted to pay by credit card, but was told that he was experiencing issues with the credit card machine and insisted that I pay via check. After researching the company and reading the reviews I paid the balance of $**** via check. After a month had gone by and 2 missed deadlines, I was told the chairs were not going to be delivered and money would be refunded. ***** even offered to pay for the chair rental we had to do for a party because we had not received the chairs. He sent me a label with tracking indicating the check would be sent. After 4 days he contacted me via phone, and said the check had been dropped off at the post office. We received the check days later cashed it and the check bounced. I tried to contact the company many times by email and phone and have received no response. The invoice # is *****.
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Contact Information
Customer Complaints Summary
6 total complaints in the last 3 years.
0 complaints closed in the last 12 months.