Business ProfileforPoplar Homes

Poplar Homes is the most unprofessional, incompetent property management company. Please save yourself the headache and avoid this so called management company at all cost. trust me, it will cost you in the long run. Their 8% management fees and so called rent guarantee is a smoke screen for you sign up. I recently terminated my business relationship as a landlord of one property under management with the organization due to their lack of communication, apathetic approach to my concerns as a landlord, and sheer blatant disregard for the tenants concerns. I was left to basically manage the property myself as the tenants were no longer comfortable communicating with Poplar (if they even tried to connect with them). The false promises and consistent apologies from the local point of contact, eventually fell on deaf ears as the same concerns of lack of timely responses and basic follow up repeatedly occurred I went as far as emailing the senior leadership team CEO, COO, CFO, CTO, etc earlier in the year and still did not get a response after my last attempt to get adequate service. BBB - we need your HELP! Please intervene and stop this management company from operating until their business practices match their strategic vision and mission statement. Landlords and prospective tenants deserve better care especially in the economic times were facing. Calling all state officials and whoever has a listening ear and heart of the community to intervene and thoroughly investigate the practices of this organization. If you do, Im sure youd be flabbergasted by their business practices of your constituents we need HELP! Again, DO NOT venture into a business relationship with as a tenant nor as a landlord with Poplar Homes. Your worst nightmare will come true if you do! Id be more than happy to elucidate on my entire experience if BBB or a government official would like to hear more