ComplaintsforXtra Fab
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Complaint Details
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Initial Complaint
06/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This is the third time I order something from the business.. It's either wrong package wrong order Or missing items..This happened june 12th 2024 I reached out to them. And they told me they sent an email saying that I don't was out of stock which they didn't.All she knows how to say is that item was out of stock. They don't refund your money or they don't send. A different item.. It was a promotion buy something you get a free dress. So I bought 2 dresses and didn't get my free one. Because it was out of order what she should have said the different dress...So basically they're not for falling they're promotion..It says shipped on the picture but I didn't get the white dress..
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.