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Find a Location

City Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCity Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers new and used car sales, parts and service.

    Business Details

    Location of This Business
    255 San Pedro Rd, Daly City, CA 94014
    BBB File Opened:
    10/1/1995
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 112547 for this business, issued by City of Daly City

    These agencies may include:

    City of Daly City

    333 90th St

    Daly City CA 94015

    (650) 991-8088

    http://www.daly-city.ca.us

    BBB records show a license number of 249435 for this business, issued by Bureau of Automotive Repair

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    100
    Business Management
    • Mr. Kirk Korenko, Director of Operation
    • Mr. Dave Moeller, General Manager
    Contact Information

    Principal

    • Mr. Kirk Korenko, Director of Operation
    Additional Contact Information

    Fax Numbers

    • (415) 825-4057
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 15, 2024, the Toyota Motor Company's maintenance department scratched my car, I discussed with the Toyota Motor Company's maintenance department how much, but I couldn't get any compensation
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Qiaojuan T

    1 star

    09/05/2023

    I want to make a complaint against a man who works at City Toyota located in *********. His name is *************, a middle-aged *** ***. I went to City Toyota today September 3, and I just want to cancel some options service for my car. I came to the finance department, and I didnt see any customer in the Finance Manager *************** office. I came to his office and asked him, I want to cancel some things. The man ************* told me that I needed to wait for him for about ten minutes. I went back to the waiting room and waited for him. After probably ten minutes ago. The man yelled at me, and I came into his office. He told me couldnt help me cancel the service because next week is the LABOR DAY. He said I need to come next week on Tuesday. Well! Actually, today is Saturday, he is still working right now. And, he said he could not work with that. I think he is not respecting me, and he is too lazy. He just doesnt want to work at all. I hope City Toyota can clean up this lousy atmosphere.

    City Toyota Response

    09/08/2023

    We have reached out to the customer after seeing the review that they left. We apologized for the inconvenience and asked them to come in so that we can assist them in cancelling their warranty. The customer has already come in, and we are processing the cancellation. We have reviewed this feedback internally and plan to make any necessary changes to improve customer service. 

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