ComplaintsforPediaHealth Medical Group
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Complaint Details
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Initial Complaint
02/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My daughter ************************* was seen by this office 02/16/22 for a physical to qualify her to play sports with her high school. This was the last time and the sole purpose for visiting this medical group. On December 15,2022 I received a text asking to verify my email address because they want to grant ****** to the patient record. I responded the same day stating we are now ****** members. Almost 1 year later I receive a letter January 24, 2023 they are sending me a bill which they back dated services to 04/22/22 for online digital E/M SVC EST <7 D 21+ Minutes. They are charging me $58.45 for services my daughter has never received nor were approved by me. I would like these charges dropped and any attempt at collection deceased. The business provides a number ************ which can be called or texted. The day I received the billing statement (Jan. 24,2023) I immediately called the billing department on the invoice to discuss these wrongful charges and have them removed. I also texted the business at ************ taking screenshots of the bill informing them these were wrongful charges and please remove them. I never received a response nor a callback. The only thing this business did was send me another bill to attempt to collect.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.