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ComplaintsforCapistrano Pools
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Complaint Details
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Initial Complaint
05/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Capistrano Pools was paid in full, but never completed my swimming pool/spa. The heater vent and the dimmers for the lights were never installed. I have repeatedly phoned and texted Capistrano Pools over a period of over two years to find out when the work would be completed. They say they are coming, but never show up. I was very unhappy with job and would never recommend using them. I had to hire an outside pool contractor to finish the job.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.