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Davis Animal Rescue has 1 locations, listed below.

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    Business ProfileforDavis Animal Rescue

    Animal Rescue

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    140 B Street, Suite 5, #192, Davis, CA 95618
    BBB File Opened:
    7/12/2018
    Business Management
    • Ms. Krista Mitchell, Owner
    Contact Information

    Customer Contact

    • Ms. Krista Mitchell, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hello BBB,On 5/22/22 adopted an 8 week old female pomeranian mix puppy from Davis Animal Rescue. I paid them $785. This was with the understanding $50 was refundable when shown proof of spaying. The puppy vomited as soon as I got her home. She became increasingly ill. I was in contact with *****, ************** at Davis Rescue the entire time I had the puppy. I picked her up Sunday evening and she died 5 days later. I spent over $1200 in vet bills. I did all the suggestions that ***** gave me. I offered to give her the dog to see if she might have more success. She declined. The vet thought the puppy had a liver defect that is common in toy breed dogs. ***** assured me that my $785 would be refunded. She has now refused to answer my texts. I ***** all the paperwork backing up this sad incident. I have offered to take payments. I haven't been refunded anything. Any help in resolving this would be greatly appreciated. I have enclosed the last text I sent. I have not gotten a response.Thank you!******************* Hi *****, You haven't responded in a while. This has been going on for 6 months now. I am going to share my experience with Davis Rescue online so others won't have a similar experience. I will also contact the better business bureau. I have repeatedly tried working with you. I was sold a sick animal that only lived 5 days after I got her. I have the vet paperwork that confirms she had a congenital sickness. I spent over a thousand dollars on vet care on top of the almost $800 I have paid the rescue. I was promised my adoption fee refunded. This was never done. Please contact your supervisor and make sure this is my only option.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Katherine K

    1 star

    07/24/2023

    They ignore applications and emails. 3 weeks later I'm still waiting to hear from them.If they are so short staffed to contact people who want to adopt are they even capable to care for these animals?Personally they should surrender the animal over to a shelter so these animals have a chance at a good home.

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