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Maid in the Desert has 1 locations, listed below.

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    Business ProfileforMaid in the Desert

    Cleaning Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    66960 Vista Pl, Desert Hot Springs, CA 92240
    BBB File Opened:
    4/9/2024
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    03/25/24 On 03/25/24, My partner and I had hired ********************** and her cleaning crew through her cleaning company "Maid in The Desert". I had left so that they can clean peacefully. After they had completed the job, I had walked back over to my property where it seemed all clean except for the fact that my Louis ******* bag had its belongings emptied out at the foot of my bed. I thought it fairly odd. After a few days, 3.28.24 specifically, I went to retrieve my two rings (valued above $7500) from the customary bin, a ********** popcorn bucket, and found to my avail that my rings had gone missing. I also noticed that I had about $25 in Mexican bills missing too. I quickly called ***************************** to ask if they had misplaced my valuables. She came over quickly that day and rummaged through my main bin outside to see if she had accidentally thrown them away. We did not find the rings. I called the ****** to make a report. through ******r officer A. *********** ****** report # ****D-3477. I asked to talk to the other housekeeper that had came to clean the house as well, and she was reluctant to provide me that information. I tried calling twice to retrieve my rings or ask if they can give me their insurance information, for she prompted her husband to relay to me that they will not release any information and that they would rather proceed through legal means. I ask the bbb in assisting with a claim with their insurance. I also would like to discuss a reinbursment of amounts paid for cleaning service, as I have gone through every crevice of my house to look for my missing valuebles and found out that they did not do a deep clean as they had promised with their first deep clean charge.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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