ComplaintsforA Signature Repair
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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company works with First ******** Home Warranty. Had a tech come to my home yesterday 4/4/23. The tech was supposed to inspect and test my oven yesterday as part of a warranty claim. He came and merely turned on the oven and didn't wait for it to get to temperature as I stated to him it's malfunctioning. He also only turned on the gas stove top burner. He was unable to conduct any tests or make any determinations based on what he did. He stated he would be filling out a report for First ******** Home Warranty based on what he did. This company is running a scam with First ******** Home Warranty to get out of replacing my oven based on that they will "repair" my oven. How are they supposed to make a valid report and determination without testing the oven and finding any root issues or problems with the oven? Shut down this business and First ******** Home Warranty. He asked me to sign a document validating his report and I refused. This would have put me in a position that I acknowledged what he did in my home as valid so that he could submit this toFirst ******** Home Warranty.Additional Detail for First ******** Home Warranty:What First ******** Home Warranty will do is choose a contractor for you who they have an agreement with. The contractors job is to only assign repairs and not assign replacements. If the contractor is to keep getting referrals from FAHM they must only provide repair requests. The contractors also have horrible reviews, as an example Signature Repair Incorporated located at *********************************************** If you look at the reviews they'll directly state working with FAHM and this policy.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1142 S Diamond Bar Blvd
Diamond Bar, CA 91765
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.