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Find a Location

Clearly Filtered Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Clearly Filtered Inc

      2 Foxtail Ln Dove Canyon, CA 92679

    • Clearly Filtered Inc

      PO Box 50727 Irvine, CA 92619

    Business ProfileforClearly Filtered Inc

    Water Purification Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers filtered water products.

    Business Details

    This is a multi-location business.

    Find a Location

    Clearly Filtered Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Clearly Filtered Inc

        2 Foxtail Ln Dove Canyon, CA 92679

      • Clearly Filtered Inc

        PO Box 50727 Irvine, CA 92619

      Location of This Business
      2 Foxtail Ln, Dove Canyon, CA 92679
      BBB File Opened:
      7/23/2015
      Years in Business:
      13
      Business Started:
      4/28/2011
      Business Incorporated:
      4/28/2011
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 4:00 PM
      T:
      9:00 AM - 4:00 PM
      W:
      9:00 AM - 4:00 PM
      Th:
      9:00 AM - 4:00 PM
      F:
      9:00 AM - 4:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Owner/Manager
      Contact Information

      Principal

      • Mr. Owner/Manager

      Customer Contact

      • Mr. Owner/Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My water filter from Clearly Filtered has continually developed mold even after taking all of the necessary steps theyve recommended. They have replaced the upper basin with a new one but it continues to grow mold. I contacted them again on. 11/13/23 and was told that my limited lifetime warranty has expired because its been 24 months. I have two issues with this. 1) *** had this issue far before the 24 months that theyve stated and theyve never been able to fix the issue. 2) I purchased this product partially because there was a lifetime warranty on the pitcher. How does a lifetime warranty expire after 24 months?! Seems like very deceptive advertising.Id like a replacement basin (actually several since I know it will continue happening and they wont replace it any longer) for the reasons listed above.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jon E

      1 star

      06/03/2024

      Two problems... one of the filters I purchased took 3 hours to go from the reservoir to the pitcher. When contacting customer support, they wouldn't replace it because they said it was technically working. Six hours to fill a pitcher? Thanks.So, I cancelled my subscription. When I log in my account even confirms it's cancelled. But, they billed me $150 in August of 2023 and I had to dispute it. Now in June of 2024 they did it again. Don't go near this company or product.

      Clearly Filtered Inc Response

      06/04/2024

      Hi ***, We see you had two active subscriptions under different email addresses. We have cancelled the duplicated subscription, so you will no longer receive automatic shipments of replacement filters. You are welcome to contact our customer experience team at ******************************* and a member of our team will assist you with returning the most recent order that shipped.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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