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          Find a Location

          Peet's Coffee and Tea has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Peet's Coffee and Tea

              4620 Tassajara Road Dublin, CA 94568

            • Peet's Coffee and Tea

              1400 Park Ave Emeryville, CA 94608-3520

            • Peet's Coffee and Tea

              77 Town & Country Palo Alto, CA 94301

            • Peet's Coffee & Tea

              5665 Pacific Ave Stockton, CA 95207

            • Peet's Coffee & Tea

              12215 Ventura Blvd # 101 Studio City, CA 91604-2533

            Business ProfilePeet's Coffee and Tea

            Coffee and Tea
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4620 Tassajara Road

            Dublin, CA 94568

            Visit Website
            (925) 404-0095

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers coffee and tea retail sales and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Peet's Coffee and Tea has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Peet's Coffee and Tea

                4620 Tassajara Road Dublin, CA 94568

              • Peet's Coffee and Tea

                1400 Park Ave Emeryville, CA 94608-3520

              • Peet's Coffee and Tea

                77 Town & Country Palo Alto, CA 94301

              • Peet's Coffee & Tea

                5665 Pacific Ave Stockton, CA 95207

              • Peet's Coffee & Tea

                12215 Ventura Blvd # 101 Studio City, CA 91604-2533

              Headquarters
              4620 Tassajara Road, Dublin, CA 94568
              BBB File Opened:
              6/19/2002
              Years in Business:
              28
              Business Started:
              4/1/1996
              Business Started Locally:
              4/1/1996
              Type of Entity:
              Corporation
              Number of Employees:
              1001
              Alternate Business Name
              • Peet's Coffee
              Business Management
              • Mr. Jim Reynolds, VP
              • Mr. Doug Welsh, VP
              • Mr. Eric Lauterbach, VP
              • Ms. Kay Bogeajis, VP
              • Ms. Laila Tarraf, VP
              • Ms. Maria Latushkin, VP
              • Mr. Shawn Conway, VP
              • Mr. Tom Cawley, CFO
              • Mr. Dave Burwick, President/CEO
              Contact Information

              Principal

              • Mr. Dave Burwick, President/CEO

              Customer Contact

              • Mr. Dave Burwick, President/CEO
              Additional Contact Information

              Fax Numbers

              • (510) 594-2180
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/03/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              For a while now, I have made Peets my go-to place for coffee. However, I have noticed a lack of customer service during the early morning hours. Often, the condiments are not replenished, and the workers sometimes make it seem like an inconvenience when you ask them to refill certain things. They may even ignore you completely. This has been an ongoing issue, but I believe it's time to prioritize customer service at all times. It seems like there might be other priorities during the Monday through Friday early morning shift. Interestingly, everyone seems to be on their best behavior when ****, the store manager, is present.
              Read 18 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Freddie N

              08/07/2023

              They deserve a ZERO. My BBB complaint to ****** was ignored. It says a lot when a business ignores the BBB and is not BBB accredited. WARNING: their website and subscription will ***** you.
              Read 1 More Customer Review

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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