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Find a Location

Ross Stores Inc has 315 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ross Stores Inc

      5130 Hacienda Dr. Dept. 9455 Dublin, CA 94568

    • Ross Stores Inc

      2300 16th St Suite 265 San Francisco, CA 94103

    • Ross Stores

      1631 Del Prado Blvd S Cape Coral, FL 33990-6739

    • Ross Stores Inc

      9124 Reseda Blvd Northridge, CA 91324

    • Ross Stores Inc

      3300 S Glenstone Ave Springfield, MO 65804

    Business ProfileforRoss Stores Inc

    Discount Stores
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 48 Customer Reviews

    Customer Complaints

    205 complaints closed in last 3 years

    79 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers discounted retail merchandise.

    Business Details

    This is a multi-location business.

    Find a Location

    Ross Stores Inc has 315 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ross Stores Inc

        5130 Hacienda Dr. Dept. 9455 Dublin, CA 94568

      • Ross Stores Inc

        2300 16th St Suite 265 San Francisco, CA 94103

      • Ross Stores

        1631 Del Prado Blvd S Cape Coral, FL 33990-6739

      • Ross Stores Inc

        9124 Reseda Blvd Northridge, CA 91324

      • Ross Stores Inc

        3300 S Glenstone Ave Springfield, MO 65804

      Headquarters
      5130 Hacienda Dr. Dept. 9455, Dublin, CA 94568
      BBB File Opened:
      5/2/1996
      Years in Business:
      42
      Business Started:
      8/1/1982
      Business Started Locally:
      8/1/1982
      Type of Entity:
      Corporation
      Number of Employees:
      49500
      Related Businesses
      Contact Information

      Customer Contact

      • Mrs. Valorie Wilkinson, Manager
      Additional Contact Information

      Fax Numbers

      • (925) 965-4163
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      205 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      They sold me defective goggles a day ago, and my son paid cash. Instead of looking for his receipt in the system they wanted to give me a 2 dollar credit even though they were worth 6 dollars telling me they depreciated in value in one day
      Read More

      Customer Reviews

      48 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      LaTanya B

      1 star

      07/23/2024

      Racial profiling BLACK people. Me, my mom and daughter stop in the **** department store located Ross Dress for Less ******************************* The two ************************* that stood at the door wearing security vest. Watched us as we were shopping through the store. My daughter pick up a couple pairs of jeans. And took them to the fitting room to try on. One of the security male rushed back to the fitting room and whispered in the employee ear who was working in that area. The Hispanic female proceeded to laugh out loud, then told my daughter that she needs to hang the clothes up on a rack and then she would help her. Now no one else is waiting for assistance. Which I cant understand WHY you have to hand the clothes up just to be assisted. If you can physically see that my daughter has two items in her hand why she needs to do that. Me and my mom had to do the same thing. Hang the clothes up before we can be assisted. I have NEVER shop at any department store where this is required. I come out the fitting room and hand the female fitting room attendant what I did want. She proceeded to ask me what about the other item. I look at her and stated I will be keeping them. Now we are at the checkout. Me, my daughter and mom. The two male Hispanic are just standing by the door watching and talking to each other as my family is checking out no one is checking out but us. As we are walking towards the door they asked to see the receipt and if my daughter can open the bag so they can look through it. They stood at the door, which is adjacent from the cash wrap area. Watching us from the time we entered until we check out. How is this even allowed and why are they selecting BLACK people only ? This is ridiculous and shows that corporate can care less about the people they are hiring and the low level training of staff. This needs to be ADDRESSED immediately. Im going to take this as far as it can go. No one should be treated unfairly because of their ethnicity.

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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