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Find a Location

Dublin Toyota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dublin Toyota

      4321 Toyota Drive Dublin, CA 94568

    • Dublin Toyota

      6450 Dublin Ct Dublin, CA 94568-3137

    Business ProfileforDublin Toyota

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers new and used automobile sales and leasing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Dublin Toyota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dublin Toyota

        4321 Toyota Drive Dublin, CA 94568

      • Dublin Toyota

        6450 Dublin Ct Dublin, CA 94568-3137

      Location of This Business
      4321 Toyota Drive, Dublin, CA 94568
      BBB File Opened:
      7/5/1988
      Years in Business:
      36
      Business Started:
      6/1/1988
      Business Started Locally:
      6/1/1988
      Number of Employees:
      74
      Business Management
      • Mr. Ed Cornelius, Vice President
      • Mr. JD, Manager
      Contact Information

      Principal

      • Mr. Ed Cornelius, Vice President

      Customer Contact

      • Ms. Kristina Sivas, Digital Marketing Specialist
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Cannot not get a overhead control panel console for our Toyota Highlander with no delivery date for 7 months and they are over charging byt evidence that I have received quotes from $700 to $1200 all over the country. They will take credit card orders with no delivery. This part does involve some safety concerns like the *** button and interior lighting control. The car has no interior lighting for over 7 months.Part # *****-0E160-B0
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Drew P.

      1 star

      12/27/2022

      My wife and I bought a used car from Dublin Toyota and we had nothing but stress w/ it for 3 years. Below is a note I wrote in hopes to get a response from ANYONE. Nothing. Please forward this email to *********************** and ***************************. ****************, I don't think I have received worse customer service than I have received from you and Toyota of Dublin. I recently brought in my Explorer to have it fixed yet again. It was not fixed properly the last two times I brought it in and that carelessness caused the current damage. While waiting, I was contacted by Toyota of Dublin about wanting to appraise my vehicle and wanting to buy it. I agreed and was given an amount that was **** less than what our payoff amount is. I contacted you sir in hopes that you, knowing the history and frustration that we have had with this vehicle since day one, would be willing to just give us the payoff amount and make us whole again. At the very least split the difference with us. I'm sure that Toyota of Dublin will still make plenty of money re selling it again. I had 2 separate people leave notes, w/ my name and phone number, on your desk, I had one lady literally hand you a note to please call me and I left you two voicemails to please call me. I didn't even get bounced around from person to person, I was simply IGNORED. Is this how Toyota of Dublin handles people that have had numerous issues with vehicles that they purchase? Is this how Toyota of Dublin "Does it right"? This company sent my wife home with a broken part within the braking system. That could have been catastrophic. You sir, know all of the other issues that we had over the last 3 years. If your mechanics cant fix a vehicle that is not a Toyota, they should not "wing it" and risk my familys safety. It is now, over a month and I still have not heard word one from anyone. I really hope Toyota of Dublin makes this right.

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