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ComplaintsforSAGE Veterinary Centers - Dublin
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Complaint Details
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Initial Complaint
08/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On July 17, 2023, I brought my dog to the Sage Veterinary Hospital in Concord, **********, for an infection abscess between her legs. I had already paid for the procedure and a week's worth of medication. My dog was confined for the two weeks that she was recovering, and discharge guidelines were observed. Additionally, the infection is still present, and my dog is once again suffering the condition that was supposed to be treated and paid for. The hospital wants more money even though I told them I didn't have any, and my pet is suffering because of an illness and surgery that ought to have been taken care of. As of August 27, 2023, my dog has been to the hospital and was given more medication, and the vet claims I denied treatment when I stated I lost my job and could not afford the vet bills. I learned from another patient they offered a payment plan but it was never extended to me. My pet is suffering from a surgery that was not effective and I am requesting a refund or support to save my dog's health.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.