ComplaintsforMcDonald's
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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Tonight I ordered food and walked to pick it up. When I arrived, I found that there must be a car to pick up the food at the driver through. This happened to be a black guy who came out of the clerk. I wanted to ask him if he could pick it up inside. His attitude was very bad. Said that now is my private time, and then went to the side to smoke an electronic cigarette, with a very disdainful expression, I was very helpless, so I went inside and knocked on the door, just in time a white lady came out with her meal, I I thought it was possible to pick up food inside. A clerk asked me if I wanted to pick up food by door dash or uber eat. I said neither. I dont have a car. He said that there is no way to pick up food in the car now. A Caucasian lady said to pick up food at the door dash. The clerk said that she could only go in line. The lady said the queue was very long. The clerk said that I would go inside to get it for you. After the clerk went in, I heard and asked me if my meal could be picked up. ****, I heard a lady clerk say in a very disdainful and mocking tone, let me cancel it on the Internet. At this time, a manager came out and said to me that I can only go to the queue. I said why the white lady before Can I pick up food here? Can't I be an Asian? When I myself said there was no way, the white lady came and helped her get it? This is discriminating against Asians, I will never go back, by the way the clerk who smoked should go back to work without washing his hands, hygiene is worrying,
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.