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          Bath Fitter has 1 locations, listed below.

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            Business ProfileBath Fitter

            Bathroom Remodel
            BBB accredited business

            Contact Information

            221 N Johnson Ave

            El Cajon, CA 92020-3111

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            Email this Business
            (858) 201-6997

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            Customer Reviews

            4.27/5

            Average of 49 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            6 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 12/3/2019

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers renovation and repairs to bath tubs.

            Business Details

            Location of This Business
            221 N Johnson Ave, El Cajon, CA 92020-3111
            Email this Business
            BBB File Opened:
            11/6/2013
            Years in Business:
            11
            Business Started:
            1/7/2013
            Business Incorporated:
            1/7/2013
            Accredited Since:
            12/3/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • California Bath Systems LLC
            Business Management
            • Ms. Rebecca Verdon, Client Experience Specialist Ext 6334
            Contact Information

            Customer Contact

            • Ms. Rebecca Verdon, Client Experience Specialist Ext 6334
            Additional Contact Information

            Fax Numbers

            • (619) 923-3689
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            in January of 2024 we filed a complaint with bath fitter in ********* that our floor in the shower was making a cracking sound again. With in a week an inspector came out and told us our shower floor needed replacement again. The inspector file a replacement order with Bath Fitter.We have called more than five times to check on our replacement status. Each time we were told that corporate needed to give the ok. My last call to them was in June of 2024. I was given the same update, still waiting for authorization to replace. Then it is 4-6 weeks to wait for the floor to be made.PLEASE, 6 months is long enough to wait for authorization to replace. Please help us.
            Read More
            Read 19 More Complaints

            Customer Reviews

            49 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Charlotte G

            06/15/2024

            ******* was the best ! He helped guide us thru the process and knows his product . We ordered our nee Bathfitter and had a new guest BR in place in just 3weeks!! **** was so professional & installed our new bath in just 5 hrs !! Such a great company !??
            Read 48 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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