ComplaintsforPublic Consulting Group, Inc.
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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Ive been with PCG for months years now and since June 2023 up until now which is November, my Childcare Provider has not been paid but yet all Joblogues all timesheets, all renewal packets, and everything with signatures and dates on them has been turned in Ive spoken with many workers And nobody seems to be on the same page. They want me to repeat an intake process thats already been done. Signatures have already been signed. My Childcare Provider is my mother so theres no fingerprints needed. Everything is supposed to be exactly what it is but they havent gotten back to us, nor have they returned any calls and there still hasnt been a reimbursement; on top of that i have the emails in there with the reimbursement forms attached to them, which is the only way I could even get the reimbursement forms in the first place. Ive been having to pay my Childcare Provider out of my own pockets, which has been affecting my living situation and current bills. Everything is behind because nobody is taking the situation seriously and putting the facts into consideration, and working towards the next step.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.