ComplaintsforSo Cal Engines
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Complaint Details
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Initial Complaint
08/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
On April 24, 2023, I paid in full via my **** credit card the amount of $3,930.00 to So Cal Engines, Invoice #*********. This was for a 347 long block engine build. I was advised via Messenger text by the owner, ****, that build time was 6-8 weeks. Last contact with **** was June 15, at which time he was supposed to send photos of the engine. I called the phone number given to me as well as the shop number listed on their ******** page, and both ring busy when they previously answered. I have been texting the cell number **** gave me, and received responses from someone named *****, who alleged the build would be done and photos forthcoming as proof; however, they are both now non- responsive via text, Messenger and email. After numerous attempts over the last month to find out status, I have requested a full refund of the monies spent as they have not delivered the engine nor supplied proof of their shop address or photographs of my engine being built . Online search completed today for the address listed on their web page indicates they are permanently closed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.