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Find a Location

Vivid Nails has 1 locations, listed below.

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    Business ProfileforVivid Nails

    Nail Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2883 Jamacha Rd, El Cajon, CA 92019
    BBB File Opened:
    4/14/2007
    Years in Business:
    17
    Business Started:
    4/14/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hello my name is ******************* and I want to file a complaint about this person *************** and her associates. We bought a nail salon ( Eva ********************* in May 2023 from ***************. A non compete were agreed and signed. From May 2023 to Sept 2023 there were many bad things happened to our store like store windows broken twice, gunshot to the store, worker's car tire got stabbed twice, worker's house window got broken, threaten messages to me and our workers. ***** told me to let her back into the Eva ******************** as a partner by then everything will be ok. I refused to her offer. Then the store got many fake 1 star reviews on yelp and ******* Im still dealing with these fake review now. I have evident of fake accounts gave us a 1 star review and gave her new store ( ***** ********************) 5 stars. She then offer me to partner up with a store nearby ( Vivid nails). I told her I dont have money. She offered me to have 25% of that store and I dont have to pay anything. I refused.As of Oct this year, she bought the store under someone else's name. She also works there and luring my customer over there by many offers. Some of my worker came to work for her. Our customer list got stolen on Oct ****************. On November 1, all of my customers got a promotional text message about a discount at Vivid nails. Vivid nails uses the same design, exactly same menu and products, only deleted the name of the store and change address. Many of my customers got confused and think that we are changing our name and location. For the past 3 days I have collected over **************************************************************************************** to Vivid nails before. Some of the customers stated that they thought we are changing name and location. We are in urgent need of help to stop them from competing dirty. We are losing customers everyday due to this. Please help.Let me know how can I provide evidences.

    Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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