ComplaintsforDana Logsdon Roofing & Solar
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Complaint Details
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Initial Complaint
03/07/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Hired **** Logsdon to install a new roof, operable skylight and solar panels. We agreed NO subcontractors would be used. We agreed that ** 405 panels would be used and system would produce 80-90% of historical demand. Contract requires payment of 50% upon delivery of materials/ 50% when all work completed. I have paid in excess of fifty percent under the contract to date.Subcontractors were used to remove old roof and to install the solar/electrical. They damaged my property.The skylight is non-functional The panels that were installed were not the panels called for in the contract.The panels performance do not meet the terms of the agreement.I have offered to settle this matter and pay in full with interest if he completes the skylight install and the panels meet the terms of the agreement. He has filed a lien on my property.Business response
03/07/2023
The panels originally discussed were discontinued. ************** agreed to switch to a different panel. He said the panels were not producing to his satisfaction. He had an independent solar inspector check the system. The independent inspector told Mr. ***** that the system was properly working but in the winter the production would naturally be lower. We offered a performance guarantee on the system. We also offered to remove all solar from the property and he would owe nothing on the invoice. His response was he would pay the invoice in August if the system performed to his satisfaction. We have called him on three occasions to finish the skylight. ************** sent an email telling us to not contact him by phone and to not step on his property. He has not paid for the solar $25,394.00. We have turned this over to our attorney and filed a lien on his house. ************************************;
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Contact Information
1483 N Cuyamaca St
El Cajon, CA 92020-1508
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.