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Complaint Details
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Initial Complaint
11/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
April 6, 2023, picked up travel trailer (******* - L046087) Forest River, Grand Surveyor. The trailer tow package was incorrectly installed. They replaced it and it is incorrectly installed. They damaged the power cord and are refusing to replace it. The shower head did not work and they refused to repair. MyRV refused all repairs. I went to Camping World. The main issue is that the linoleum needs repair from a factory defect. Camping World did a poor job repairing and Forest River refuses to replace the linoleum. Since the repair of the linoleum it has bubbled up and the repair seems are obvious. In addition, there is another ***** in the floor that needs a repair. They repaired the bath faucet, the toilet, the cook top and more.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.