ComplaintsforYellow Truck Mobile
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Complaint Details
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Initial Complaint
12/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In January the mechanic took my 23ft boat for repairs. He said 3 days. It's been 10 months. And he has not awnsered my text and phone calls in over a month. I have said multiple time in text and calls I want my property back as is . Fixed or not. I want to find a different mechanic. I do not know where the yard is located. Where the business is located. I would like to just re claim my property. I have piad him over $10,000 over the year. With promises of being finished.Initial Complaint
12/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Yellow Truck ***** picked up my generator in June and said it would be a few months. I have been working with ***** who is not responsive and continually misses competition dates for over two months now. To date I still have no generator nor a commitment on when it will be complete. Excuses started with material availability which I somewhat understand due to covid, however, that excuse is several months old and it appears to be a priority issue at this point. I offered several times to assist with sourcing parts. I had to pay $4,800 deposit just for them to evaluate the generator and cover parts. The generator is valued at $12,000. They do not answer calls and it's an act of God for them to reply to an e-mail. They seem to have no physical address so I cannot even visit them to work with them. Their Yelp review reflects this issue and wish I would read reviews first.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.