Business ProfileforSunlight Solar Inc

We purchased a hybrid hot water heater from Sunlight Solar in June 2020. The hot water heater has a leak, it is leaking water into my garage. We can not find a company that will work on this type of hot water heater and have even tried calling the manufacturer to get recommendations. After futile attempts to find a company that can work on this, we called back Sunlight Solar and they told us that they could work on the heater that they installed. We agreed to pay $250 to them and told them the issue that another company had told us what the problem was. We even had the part that another company ordered for us. They cam out to the house and stated that they could not work on it even though they has told us that they could on the phone and that is why we had agreed to the cost. They then told us that they were still charging us $250 for the visit and that they would put a lien on our house if we didn't pay it. So they not only sold us a hot water heater that no company work on, they are charging us $250 just to come out and tell us that they cant work on it. They said they can work on the outside but not the inside and we had told them ahead of time what the issue was. At the minimum I dont want to pay the $250 but it is only good customer service to fix the problem or replace the product.