ComplaintsforDermpath Diagnostics
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Complaint Details
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Initial Complaint
06/07/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had a pathology test done at an in-network provider. They sent my test to this company without letting me know or approve in any way. Now this Dermpath company continues to try to bill me extra for this test. This is balance billing. My insurance is through ******* it is literally illegal to balance bill ******* patients or charge them more than the allotted amount when they go to in-network providers. If this place has an issue with that they can kindly contact the federal government or the doctor's ******* but they need to immediately cease contacting and harassing me for something they are NOT owed. I will also be filing a complaint with the consumer finance bureau.Initial Complaint
03/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I overpaid my medical statement by $71.81. I called the company 6 times over the past year and I still have not received my money.Initial Complaint
05/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I received a bill from Dermpath Diagnostics (**********), so I called the customer care number on the bill and it kept on saying it's the reward center and asking me for credit card information in order to send me the reward I won just by calling that day which is today. I said I don't want the reward and just wanna settle the bill and they refused to get me to another department insisting I give them mu credit card number so they can ship me the reward card (they said I have to pay for the shipping cost of the reward card hence the CC number). Clearly this is a scam- I don't know if Dermpath Diagnostics is a scam or not, but if it is a legitimate practice, they need better security? since I see similar complaint has been made 3 yrs ago?If the bill I got is legitimate I would like to pay but I cannot reach anyone at this customer care number who will let me, so please help with my situation.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.