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Find a Location

Fargo Van Lines LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fargo Van Lines LLC

      5170 Golden Foothill Pkwy El Dorado Hills, CA 95762-9608

    • Fargo Van Lines LLC

      5401 Garfield Ave Sacramento, CA 95841-2842

    Business ProfileforFargo Van Lines LLC

    Moving Services
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    Complaints as well as other consumer reports received by BBB generally allege Fargo Van Lines LLC demands additional payments far exceeding the contract amounts and may refuse to deliver customers belongings without these payments being made. Consumers have also alleged that belongings have been damaged and/or lost. Many of the complaints we have received have not been responded to.

    BBB wrote to the company on March 12 and March 19, 2024 requesting an explanation for these allegations. As of today's date the company has not responded.

    Additional business information

    Advertising Review:

    As of March 26, 2024 Fargo Van Lines LLC is claiming, "You’ll be glad to know that Fargo Van Lines not only has the largest moving network in the world, but has years of experienced professional to help you get through your move smoothly," on their website, fargovanlines.com. BBB's research indicates that Fargo Van Lines LLC was recently incorporated in 2021.

    According to the BBB Code of Advertising, "Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used."

    BBB wrote to the company requesting substantiation for their claim on March 12 and March 19, 2024. As of today's date the company has not responded. 

    Advertising Review:

    As of March 26, 2024 Fargo Van Lines LLC is advertising positive custom testimonials on their website, fargovanlines.com, that are contradicted by consumer reports BBB has received. 

    According to the BBB Code of Advertising, "Advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser."

    BBB wrote to the company on March 12 and March 19, 2024 requesting substantiation for the testimonials. As of today's date the company has not responded.

    See all additional business information

    At-a-glance

    Customer Reviews

    3.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Fargo Van Lines LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fargo Van Lines LLC

        5170 Golden Foothill Pkwy El Dorado Hills, CA 95762-9608

      • Fargo Van Lines LLC

        5401 Garfield Ave Sacramento, CA 95841-2842

      Location of This Business
      5170 Golden Foothill Pkwy, El Dorado Hills, CA 95762-9608
      BBB File Opened:
      8/18/2023
      Years in Business:
      2
      Business Started:
      9/1/2021
      Business Incorporated:
      9/1/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 3722179 for this business, issued by Surface Transportation Board

      These agencies may include:

      Surface Transportation Board

      395 E St SW

      Washington DC 20423

      (202) 245-0245

      http://www.stb.dot.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Kostiantyn Lakhonia, Principal
      • Derek Gum, Operations Supervisor
      Contact Information

      Principal

      • Kostiantyn Lakhonia, Principal

      Customer Contact

      • Kostiantyn Lakhonia, Principal
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/31/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      We contacted Fargo Van Lines, LLC on September 30, 2023 to ask for a quote to move a 3 bed/2 bath house to a different city within the same state. It was a 3 hour move. We gave them a list of everything in our house, inlcuding a freezer, a gun safe, 2 beds, couch, loveseat, chairs, desks, entertainment center, dressers...etc...etc.. an entire 3 bed home to be moved. We had already packed and moved all boxes and small stuff, we just needed furniture moved. They gave us a quote based on the list of items we gave them, we paid our $350.00 deposit. They were supposed to move us on November 28th and were supposed to call to verify inventory 1-5 days prior to the move. On Monday the 27th, we had not head a word, we called our "personal moving assistant" *************************, at the number given which started with 754 (the same number others have been given) ******* asnwered the phone and told us that she would send an email with details that day. We never received an email or even a confirmation that movers would show up. We emailed, called and texted and got NO RESPONSE. Finally, on the morning they were supposed to show up, we get an email saying the mover will be there on the 29th between ****. The next day, still no driver.... the driver calls and says he's late and can he just come the next day, we say NO WAY! He says he'll be there between **** PM. ****** wanted almost double original quote. Called *******, who is the rudest, most unprofessional Piece of C*** I've ever dealt with. Like others have said...after a vulgar shouting match with *******, we told the driver to leave. This company does this to everyone, read the complaints. They need to be shut-down and never allowed to practice in the US again. ******* needs to be fired and NEVER allowed to do any sort of customer service ever again. She is the worst kind of person there is on this earth. She litterally laughed at us and said she knew the space quoted wouldn't be enough room to move everything on our list.

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary M

      5 stars

      02/11/2024

      This company gave me aide in trying time in my life. They did what I ask and VERY trust worthy. I wish them continued success ??

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

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