ComplaintsforThe Wisdom Companies, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I am receiving emails from this business. I have not affiliation with this business. They have been contacting me regarding relief programs for buying a house. This has been going on for several months. I do not wish to receive emails from them. I am not even sure how they got my email address in the first place.Business response
08/20/2024
Thank you for contacting us. We have placed the email and phone number on our opt-out list.
Thank you.
Customer response
08/21/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
10/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They send me at least 2 emails a day about lowering my house payment. I have no interest in this totpic and did not request any information about it. I have unsubscribed from these emails from ******************* several times and they still continue sending these spam emails to me. Can you please get them to remove me from their lists and not provide my email information to any other marketers? Thank you.Initial Complaint
10/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am receiving multiple emails daily from this company regarding lowering my monthly mortgage payments, I HAVE no mortgage. When I tried opting out of emails, the page will not open. If I agreed to receive any emails, it would not have been for this purpose and I NEVER would approve of being bombarded with messages!!!!Initial Complaint
09/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Same as other complaints they send me emails daily about payment reductions. Many say final notice and thereafter they continue to send. Make them stop!Initial Complaint
07/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Recently began receiving constant emails from multiple .com/.org address that are all stating the same information about "Mortgage reduction programs" that I did not look into or request info on. This company illegally gained my information and is flooding my email with spam...borderline harassment.Initial Complaint
06/23/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Like the other complaints listed, this company FLOODS your inbox with complete spam regarding mortgage and real estate. Also, I doubt they have really helped anyone with real estate, and they are a company ripe for FTC enforcement of the principals.Business response
07/03/2023
Hi!
**************** email address has been added to our opt-out list.
Regards,
The Wisdom Companies
Customer response
07/06/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************Initial Complaint
04/13/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On going unsolicited emails numbering 4 to 10 per day, every day. From auto dealerships that I have never contacted to related business. I have tried to unsubscribe numerous times but have been ignored.Initial Complaint
02/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I keep getting emails from them and it is unsolicited. I cannot unsubscribe from their emails. I just want them to stop emailing me on a daily basis!Initial Complaint
03/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Over the past 3 - 4 months I have received unsolicited emails weekly from this company. I cannot get them to stop. It has moved from annoyance to harassment. I did not request information from this company and cannot get them to stop. The link to unsubscribe is grayed out. Please tell them to remove from their email list. I am not interested in their product and do not want to be contacted by them now or in the future.Business response
05/17/2022
Business Response /* (1000, 8, 2022/05/17) */ Per her request, **. **** has been opted-out of our email list. **. **** filled out a form on our website on 10/20/21 at 1:45:35 PM ET requesting information from service providers, and at that time she agreed to receive messages from our company. However, as mentioned above, she has now been removed from future correspondence. Feel free to reach out if you require further information. Consumer Response /* (3000, 10, 2022/05/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have not been in the market for a mortage. If I clicked on the company's link it was surely by accident. I request that the company provide proof of my request for information and recommend that the company include a twostep confirmation process for customers to consent to receive messages from their company.Initial Complaint
12/23/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Daily I receive emails that are spam and I unsubscribe to them, but I still get the emails from this business. The phone number when you call the company has a different name, the names that are on the emails are not in the directory and it seems as though no one can return a phone call. To: ************************* Subject: Unsolicited email complaint You may also contact the sender directly using the following contact information: (ALL OF THIS IS FAKE) ***********************************************************Business response
02/28/2022
Business Response /* (1000, 10, 2022/02/21) */ Per her request, Ms. ******* has been opted-out of our email list. Ms. ******* originally filled out a form on our website at 7/15/21 12:29:01 PM ET requesting information from service providers, and at that time she agreed to receive messages from our service. However, as mentioned above, she has now been removed from future correspondence. Feel free to reach out if you require further information. Consumer Response /* (2000, 12, 2022/02/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have not received another email from them since I filed the complaint. Thank you for your assistance with this matter
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
12 total complaints in the last 3 years.
4 complaints closed in the last 12 months.