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Red Rock Secured, LLC has 1 locations, listed below.

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    Business ProfileforRed Rock Secured, LLC

    Precious Metals Products

    Current Alerts For This Business

    There are 3 alerts for this business. See all alerts
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    CFTC vs Red Rock Secured, LLC
    April 25, 2024

    Washington, D.C. — The Commodity Futures Trading Commission today announced Judge R. Gary Klausner of the U.S. District Court for the Central District of California entered a consent order against Red Rock Secured, LLC (Red Rock), Sean L. Kelly f/k/a Shade L. Kelly-Johnson (Kelly), and Anthony “Tony” Spencer (Spencer) on April 23. The order finds the defendants liable for making fraudulent misrepresentations to customers and rendering unlawful investment advice in connection with the purchase and sale of precious metals.

    The order requires the defendants collectively to pay $38,984,313.90 in restitution to those defrauded, disgorge $5.1 million in ill-gotten gains, and pay $12.25 million in civil monetary penalties. Additionally, the order enjoins the defendants from further violations of the Commodity Exchange Act (CEA), CFTC regulations, and state law provisions, as charged, and imposes permanent trading bans in any CFTC-regulated markets as well as registration bans against the defendants. It also bars Spencer and Kelly from acting as investment advisers, broker-dealers, or commodity advisers in California and Hawaii.

    The order resolves the lawsuit filed on May 15, 2023 by the CFTC and its co-plaintiffs, the California Department of Financial Protection & Innovation (DFPI) and the State of Hawaii Department of Commerce and Consumer Affairs, Securities Enforcement Branch (SEB). [See CFTC Press Release No. 8704-23]

    “The defendants preyed upon elderly victims to liquidate their retirement savings to invest in a precious metals scam,” said Director of Enforcement Ian McGinley. “The CFTC remains steadfast in ridding the precious metals industry of fraud; this significant resolution announced in conjunction with state partners in California and Hawaii is yet another example of the results.”

    Case Background 

    The order finds the defendants executed a nationwide fraud, from approximately November 2019 through approximately June 2022, in which the defendants convinced at least 950 people to pay over $69 million for silver and gold Canadian Red-Tailed Hawk (RTH) coins worth only $30 million, reflecting mark-ups of between 91.89% and 129.97% over Red Rock’s cost to acquire the coins. Most of these customers used tax-deferred or other retirement funds to purchase the RTH coins from Red Rock. The order finds Red Rock did not disclose these mark-ups to customers, but rather Spencer (and other Red Rock salespersons) effectively engaged in bait-and-switch conduct: Spencer discussed the lower mark-up on one category of products Red Rock offered (i.e., 1% to 5% mark-up on common bullion products) but then sold customers the supposedly “premium” RTH coins, which carried the exponentially higher mark-ups.

    According to the order, Red Rock sales staff, including Spencer, a senior salesperson, told customers that because Red Rock had a “direct relationship” with the Royal Canadian Mint (RCM) which produced the RTH coins, Red Rock was able to buy the coins “at wholesale” and “pass the savings” onto its customers. In fact, the order finds Red Rock did not have a direct relationship with the RCM, but bought all of its RTH coins from a wholesaler. The order also finds Red Rock marketed the RTH coins as “limited quantity,” when there was no mintage limit on the RTH coins. The order further finds Kelly, as Red Rock’s CEO, controlled the company’s operations and was responsible for the actions of its agents, including Spencer.
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    DFPI vs Red Rock Secured LLC

    SACRAMENTO – The California Department of Financial Protection and Innovation (DFPI), in partnership with the federal Commodity Futures Trading Commission (CFTC) and the State of Hawaii securities regulator, today filed a federal lawsuit in Los Angeles against Red Rock Secured, a precious metals dealer, and its majority owner and sales agent for perpetrating an approximately $60 million fraudulent scheme that targeted customers’ retirement savings.

    Southern California based Red Rock Secured, LLC, and its principal and owner, Shade Johnson-Kelly (a/k/a Sean Kelly), and sales agent Anthony Spencer, are charged with fraudulently soliciting an estimated $61.8 million in funds from more than 950 customers nationwide from November 2019 through at least February of 2022.

    The lawsuit alleges that Defendants steered potential customers into purchasing silver and gold Canadian Red-Tailed Hawk (RTH) coins and misled customers into believing that Red Rock charged a relatively low markup on the sale of its RTH coins, while concealing that the actual mark-up charged to customers on the coins typically ranged from 100 to 130 percent. Because of Red Rock’s exorbitant markups, customers allegedly suffered an immediate loss on their investments, while Red Rock collected $34.4 million in markups on these purchases.

    The DFPI further alleges that Red Rock provided unlicensed investment advice and used scare tactics to convince hundreds of customers nationwide to transfer funds, including funds from liquidating securities from their traditional retirement accounts, to purchase the overpriced metals.

    “Engaging in commodities and investment adviser fraud to deplete customers’ hard-earned retirement funds for personal gain is despicable,” said DFPI Commissioner Clothilde V. Hewlett. “Today’s filing is the DFPI’s third joint regulatory action aimed at cleaning up fraud in the precious metals industry. We are committed to protecting consumers by holding these corrupt individuals accountable.”

    The complaint seeks a permanent injunction, disgorgement, full restitution, rescission, and civil monetary penalties. The DFPI wishes to thank the CFTC, the State of Hawaii, and the Securities and Exchange Commission for their assistance in this matter.

    The DFPI encourages consumers who have experienced fraudulent practices in connection with investment advisory services or the sale of commodities, and any unfair, unlawful, deceptive, and abusive practices from a financial service provider, to file a complaint with the Department online: https://dfpi.ca.gov/file-a-complaint/.

     

    At-a-glance

    Customer Reviews

    4.39/5stars

    Average of 51 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Red Rock Secured protects our clients' retirement saving through strategic diversification in precious metals and gold.

    Business Details

    Location of This Business
    400 Continental Blvd #200, El Segundo, CA 90245-5076
    BBB File Opened:
    11/28/2016
    Years in Business:
    14
    Business Started:
    12/1/2009
    Business Incorporated:
    11/4/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • American Coin Co
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Ashley Austin
    Contact Information

    Principal

    • Ashley Austin

    Customer Contact

    • Mr. Sean Kelly, CEO
    • James Colon
    • Ashley Austin
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    After several calls/ conversations- explanations decided to try buying golden coins, Canadians mostly for approcsimatelly $. *********. Was said by ************ I dont know correct spelling) that gold stay/ storage in his company- no additional charge, or be delivered by agreement at any time and place, usually in 24 hours.
         I wired the money from my Chase checking, got call money received, everything is OK, I can go and have nice trip to ******* 
          While in ****** got email ( I dont trust internet much- hackers ) to sign electronically. 
    Deal is not done???!
          When I come back, Im asking for my gold, Mr. ****** doesnt want to deliver saying I didnt sign electronically???!! 
       I will include photo of two checks sent to me that I dont want to cash. I paid honestly, through the bank, got confirmation, so I want/ expect deal to be done how was said back in October 2022.
      Phone numbers: 
    Mr. Kerrik. ************
    Red Rock Secured.  ************

    Customer Reviews

    51 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terris C

    1 star

    07/22/2024

    They sent a statement stating the price of gold they bought for my *** was double what the coins were actually worth. They are convicted of fraud and under a new name ************. Beware.

    Local BBB

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