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Find a Location

Motor Trend Group has 1 locations, listed below.

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    Business ProfileforMotor Trend Group

    Magazine Publishers

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    831 S Douglas St, El Segundo, CA 90245-4902
    BBB File Opened:
    12/20/2018
    Years in Business:
    6
    Business Started:
    9/25/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • TEN: the Enthusiast Network Holding Co., LLC.
    • Canoe & Kayak, Inc.
    • Ten: Publishing Media, LLC
    • Source Interlink Companies, Inc.
    • Truck Trend
    Business Management
    • Mr. Alex Wellen, President
    Contact Information

    Principal

    • Mr. Alex Wellen, President

    Customer Contact

    • Mr. Alex Wellen, President

    Customer Complaints

    33 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2024

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    I am asking for a refund of $61.23. My husband died 8/26/2023. He subscribed on 3/19/23. On 2/19/24, 8 months after he died, his trust account credit card was charged $61.23. I do not use this service. I am his wife and trustee. His name is *** (******) *******. Address: ******************************. His phone was ************. It is disconnected now. My phone is ************.I wrote to your Zen Desk and all it did was cancel the account. It did not credit the trust.I also wrote to an address I found online. I never did find a phone number or a real person to contact.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg V

    1 star

    06/07/2023

    HORRIBLE TRUCK COVER HORRIBLE CUSTOMER SERVICE.PURCHASED A MOTORTREND TRUCK COVER, BECAME BRITTLE AND RIPPED APART WITHIN FIRST YEAR OF PARTTIME USE. MOTORTREND CUSTOMER SERVICE AND WARRANTY IS NON EXISTANT. HORRIBLE COMPANY HORRIBLE CHEAP C*** PRODUCTS AND ZERO WARRANTY AND POS CUSTOMER SERVICE. STAY AWAY FROM ANY PRODUCTS FROM MOTORTREND. THEY SELL C*** AND HAVE NO WARRANTY. I WOULD LOVE TO POST A PIC BUT I DO NOT SEE WHERE ON THIS WEBSITE I CAN POST A PIC OF THE ***** CRAPPY COVER THAT FELL APART AT ONE YEAR.

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