ComplaintsforCentercal Properties LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Side walk just after Pastinis, was lipped from tree roots. Fell on my nose. Security and EMT services were there. Security in charge had said some had complained about this 20 min earlier. Why was no tape or paint temporarily put there. It is a shopping center, my hands were full. Next morning the lip on the sidewalk was ground down. And cones lined all the trees. This was completely avoidable. I now have a broken nose and need surgery. There are witnesses. I would like the paperwork to file my claim. If I am not contacted in 24hrs have tried all week to talk to some one I will get legal representation. This is my 2nd written contact. ***********************Business response
07/18/2023
Good afternoon -
The information was provided to our insurance company on July 12. The customer was contacted by a member of the property management team on Monday, July 17 to let her know an adjuster would be contacting her regarding her claim. ************ account manager contacted the customer the morning of July 18 confirming that an adjuster would contact her regarding her claim.
Please let us know if you need any additional information.
Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.